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The Sentara Behavioral Health Care Center provides a centralized entry point for patients and providers to access behavioral health services including same day and behavioral urgent care needs. This will be facilitated by a dedicated call center staffed with patient care navigators who will guide patients (or caregivers and referring medical personnel) to the appropriate  behavioral health services. In addition, medication prescribers and social workers will be available for patients who request immediate services. At the Sentara Behavioral Health Care Center we help alleviate the inappropriate use of emergency departments for emergent mental health care as well as guide the patient to the right care, at the right time, at the right place. We are committed to providing professional, compassionate and confidential psychiatric care, enabling our patients and their families to focus on recovery and hope.

Benefits of the Sentara Behavioral Health Care Center:

• Extended hours
• Intentional walk-in and same day access
• Staffed call center with no voicemail so patients will get access to a live person
• Nurse triage warm handoff to call center
• Specially trained staff available for emergent and crisis care
• Primary care and community providers can refer same day
• Behavioral health providers are available to consult with primary care providers in real time to handle off site situations at PCP offices

Parking Directions:

• The Sentara Behavioral Health Care Center is located in the second story of The Offices at Landstown Commons (above Firehouse Subs and Saladworks)
• Enter office space at the arched breezeway in the middle of the plaza
• Take the stairs or elevator to the second floor, suite 2001
• Parking is available in front of and behind the office space